Celebrating our anniversary | Mercure newport Wins a trio of awards

Go back

We’re celebrating our second anniversary by winning not one, but three awards for guest satisfaction!

A trio of Awards

Since opening our doors in May 2022 in the Chartist Tower, Newport’s tallest building, we’ve been met with a warm welcome from the local community and have strived to reflect that warmth in the service we offer our guests.

We’ve come a long way since opening as part of a £12m redevelopment of Chartist Tower. We’ve grown from 99 rooms to 135, and welcomed over 90,000 guests from 12 different countries!


A True Honor 

Being recognised for the quality of the experience we provide by three separate sources is a true honor.

The Accor Satisfaction Star Award places us among the top 5% of Accor hotels in Europe for guest experience (with a score of 89/100!).

Aimbridge EMEA (our hotels management company) awarded us the best UK overall guest satisfaction score.

We also snagged a second consecutive Tripadvisor Travelers’ Choice Award, which puts us in the top 10% of listings worldwide!

Sheree Jones, Director of Sales for the Mercure Hotel Newport

“It’s fantastic to celebrate our second anniversary in Newport with not one but three prestigious awards. We have had such a warm welcome from the people of Newport, and we try to reflect that in the welcome we give to our own guests.

We pride ourselves on the quality of the experience and the service we offer to our guests, so it’s a real honor to be recognised for that from three separate sources.”


More than comfortable accommodation

As a 15-storey hotel, we offer more than just comfortable accommodation. Our guests can enjoy an open-plan restaurant and rooftop terrace at Bar & Kitchen @NP20, work out in the fitness center, or utilise our three flexible meeting and event spaces.

We’re also proud to partner with local sports teams like Dragons RFC and Newport County FC, and to support community events like Pride in the Port, the Big Splash Festival, and the Newport Food Festival.


Share this article

Sign up for the latest offers

Sign up

Sign up for the latest offers

Follow us


Mercure Newport Hotel
Chartist Tower, Upper Dock St, Newport NP20 1DW
01633 837 700

Accor Live Limitless
©2024 Copyright Mercure Newport
Mercure Newport is owned by Innon Avenue Hotels Ltd and operated by Aimbridge EMEA
Registered office address: 19 Windsor Place, Cardiff, CF10 3BY

Innon Avenue Hotels Ltd is a company registered in UK with Company Number 11502932 VAT Number: 301 685 914