We hope the following information will help you with your upcoming visit...
AccomModation Questions
Bookings can be made direct on our website, by calling 01633 837700 or by emailing the hotel directly HB3G0@accor.com
The prices at Mercure Newport may vary depending on your stay (the dates you select, hotel's policy etc.) Please see the prices by entering your dates in the website or by calling/emailing the hotel.
Cancellation and prepayment policies vary according to your booking type. Please refer to your booking confirmation for further details
Bookings can be made with two different rate options; flexible or pre-paid
Flexible Rates: The hotel’s standard cancellation policy requires that any cancellation or amendment to a flexible reservation must be received 24 Hours prior to the arrival date in order to avoid a penalty charge. In the event the hotel is notified any later than this, a charge equivalent to the rate for the first night of the stay will be due. In the event of non-arrival the first nights’ accommodation will be charged.
Prepaid Rates: Reservations made on an advance purchase rate are non-refundable and non-transferable (This is where the full payment for the stay is required at the time of booking).
The hotel has a contemporary restaurant called Bar and Kitchen @NP20 which is open for Breakfast, Lunch and Dinner.
24 Hour room service is also available and can be accessed via a handy app available to download from a QR code in our guests bedrooms.
Our hotel is certified by Green Key, which recognises businesses that meet environmental and sustainability standards. We are committed to reducing our environmental footprint. To help us with this effort, we kindly invite you to consider opting out of daily housekeeping during your stay. By doing so, you will help us conserve water, energy, and reduce waste. We are hugely passionate about reducing our environmental impact and would love you to help us achieve our sustainability goals, together we can make a big difference.
If you’d like, you can hang the ‘Greener Stay’ card on your door, which will be given to you in the reception and also it will be placed in your bedroom prior to your arrival. We do respect your choice for deciding whether to put it out or not.
Transport and Parking Questions
There is no car park at the hotel - we recommend all guests arriving buy vehicle to park in Friars walk car par details of this car park can be found by following this link Parking - Friars Walk Newport
Car parking costs at Friars Walk are dependent on length of stay and arrival time and are paid direct with at Friars Walk. There is currently no discount offered to residents.
Yes our team are happy to assist - please enquire with reception
The nearest train station is Newport Railway station
This station is only a short 5-10 minute walk from the hotel
Cardiff Airport is 45.6 Km/ 28.3 Miles
Bristol Airport is 56.2 Km / 34.9 Miles
Mercure Newport is 180 meters from the Centre of Newport
Food and Beverage Questions
Breakfast option(s) include:
Continental
Full English/Irish
Vegetarian
Gluten-free
Buffet
Breakfast to go
The hotel has a contemporary bar and restaurant called NP20 Bar and Kitchen situated on the 3rd floor of the hotel
